Unfortunately, as is often the way with introducing new technology, we have encountered a teething problem with our new entry form software. We have been made aware of a problem with the submission of online entry forms. Don’t panic, all the received entries are in the system and nothing is lost. The problem is that for the first 200 entries we received the form software negelected to display the field to enter your date of birth, which is a critical bit of info, and required by our insurance. (In all our testing pre-launch not one person noticed it was missing!)
In order to rectify the problem we will be sending an email to all those affected containing a link to a secure page where you can enter your name, date of birth and the email address you used to register on the event. We will then automatically merge the date of birth into the entry form we have, based on matching name and email. If you entered more than one entry using the same email address then you will only receive one email, but you can visit the DOB update page more than once to enter the information for each entry.
We hope that this will cause you the least inconvenience and will lessen the chance for human error in updating your entry form.
The notification emails are being sent from a new dedicated admin email account (firstname.lastname@example.org). Please check your spam folder in case it has ended up there by accident and consider adding this address to your ‘safe’ list, as future important Fellsman announcements made via email will also come from this account. This account will not however, be used for day-to-day correspondence and checked only infrequently, so please address any enquiries to the usual Fellsman address.
Thank you in advance for your cooperation and we can only apologise again for the inconvenience this will cause.
The Fellsman Committee